Team Plan: Jeff

Group 3- Megan, Carter, Meredith, Diana, Chris

A plan for Jeff

Team formation

He did not inform the team members of the purpose of the quality improvement meeting.
He did not develop any other additional meeting times.
He did not evaluate team members enough to see if they would add value to the team.
He did not use analysis to guide the selection process of the team selection.
His invitation was informal, he needed to create a more specific email.
Establish clear objectives and team accountability expectations
Remove roadblocks that may prevent the team from accomplishing goals
Provide timely feedback on the team’s progress

Advice for Jeff

He should include the purpose of the quality improvement team in the email
He should contact the team members prior to sending the email, so that team members understand the purpose of what is expected from them.
Ultimate goals and objectives as the team progresses.
Duration, time commitment for each individual.
Define the scope of the project.
Determine and communicate how decisions will be made.
Team engagement, provide incentives to motivate team members.
Deliverables/ Milestones
Assist the team in establishing processes and structure
Resolve team conflicts
Assist the team members in building good working relationships
Provide support to individual team members who may be struggling
Remove roadblocks that prevent the team from accomplishing goals
Provide timely feedback on the team’s progress

Steps for Team Engagement

Reminder email the day off the meeting.
Attach the agenda to the email, so that members can be prepared.
Offer incentives for participation in the meeting.
Divide team into smaller committees, and reward subdivision that complete their goals effectively. Empower employees to take initiative and responsibility on their own.
Be sure to communicate information to each team member to ensure everyone is well informed.
Recognize employees that show exceptional participation and contribution.
Allow the team to work more independently
Provide support in the form of resources, training to develop the skills necessary to perform their jobs, and/or teambuilding events
Remove roadblocks that may prevent the team from accomplishing goals
Provide timely feedback on the team’s progress

Steps to Mature

Get to know other team members skills and talents, and make sure that employees know how to work well with each other. Employees should be able to handle conflict in a well mannered way.
Have a clear defined timeline once the team is established this will allow for team members to set expectations of one another.
Jeff needs to give the team members as much freedom as possible. Allow them to ask questions and debate.
Allow for creative thinking, be open to new ideas.

Best Practices

Leadership
- Have attainable and measureable goals
Good management
- Be open to new ideas, support staff in projects and new ideas.
Protocols
- Participation, respect, meeting schedules, meeting agenda, communication, and decision making.
Control group think
- Keeping productivity consistent throughout set timeframe.
Avoid any hostility and open attacks
Regularly assess the team’s dynamics to identify at which stage of team development your team is operating
Consider what needs to be done to move the team effectively toward the Performing stage

Citation

Zmorenski, Debbie. "Tips on Creating and Leading High-performing Teams." Tips on Creating and Leading High-performing Teams. N.p., n.d. Web. 08 Oct. 2014. <http://www.reliableplant.com/Read/27377/Creating-leading-high-performing-teams>.

Team #: _Team 2____________ Members participating today: _M Cannon, C Crawford, M Black, D Vides, C Smith

Rubric for Case Study Ch 7: The Quality Improvement Team Kick-Off.